Lowongan JOB Technical Support Engineering

Technical Support Engineer

Lowongan JOB Technical Support Engineer

Responsibilities:

• TECHNICAL SUPPORT (TSU)
• We need the most brilliant IT people in Indonesia to create solutions for our outstanding customers. Will you dare to accept our challenge?
• General Qualification

Working Experience at least 4 years

S1 is a must from any major, IT preferably.

Excellent Interpersonal Skill

• Good communication and negotiation skill both in Indonesia and English
• Very high attention to detail.
• Able to work in team, under pressure and tight deadline.
• Wide range of knowledge about software, hardware, networks, etc
• Experience as Helpdesk Staff is a plus

Technical Skill

• Able to track and manage issues
• Provide users with assistance on computer hardware. software or applications.
• Help the user solve specific problems.
• Understanding the problems and conducting diagnosis.
• Escalating problems through Technical Support levels as needed.
• Issue tracking and recording in Technical Support log.
• Communicate issues and produce reports to PMU
• Knowledge of Servers OS Linux, Windows
• Basic knowledge of LAN connectivity (TCP/IP & Ethernet)
• Providing operational support and assistance in daily routine servers maintenance (Linux Servers based)
• Supporting printers, systems backups, archiving, network equipment, servers and associated cabling
• Assistance on Network/Servers deployment, CCNA certified peferred

How to Apply

Send your Resume/CV, Certificates and recent photograph to :

hrdatberkatweb.com

Write the position code: TSU in the Subject line.

Please note:

Only apply if you meet above requirements.

Only shortlisted candidates will be notified.

Directly attach CV in doc or pdf format. Zip file is unacceptable.

Max attachment size: 200KB.

Additional Information:

Employment status: contract based

Length of contract: 12months

Available positions: 2

Requirements:

Candidate must possess at least a Bachelor's Degree, Engineering (Computer/Telecommunication) or equivalent.

Required skill(s): C, LINUX.

At least 4 year(s) of working experience in the related field is required for this position.

Preferably Senior Staffs specializing in IT/Computer - Network/System/Database Admin or equivalent.

Full-Time positions available.

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